Omaha's Service Center

We see our work as an opportunity to protect and enhance your freedom of mobility through honest, value-based automotive care.

While others sell service, we help you make the decision that’s right for your life.

Insta-book online or call today.

What is it like to have your car fixed or maintained at Gateway Auto?

Trusted, efficient and designed to keep you moving. We go the extra mile to make sure you're comfortable and confident throughout the entire repair process.

A side view of a Gateway Auto service advisor on the phone at the front desk

Book online or speak with our friendly staff

Use our handy online scheduling tool to instantly book an appointment at any of our locations today.

Or, give our friendly and knowledgeable team a call to find a time and plan that works for you.

A Gateway Auto courtesy car parked in the driveway of a suburban home

Drop-off, courtesy car or wait

Three flexible options while we service your vehicle, so your life doesn't come to a halt.

Worried about leaving your car and having nothing to drive? We have courtesy cars to ease your mind. We also offer pick-up and drop-off service if we run out of courtesy cars.

A mechanic taking a picture of a car's suspension system. To the right, a digital inspection checklist with condition indicators for the vehicle's shocks.

One on one review

We can send your digital inspection to you via text or email so that you can see pictures and videos of your vehicle through the eyes of our mechanics.

We clearly communicate with you during your repairs and educate you on your options throughout the process. We will never sell you anything you don't need.

The front of a red car getting soap rinsed off during a manual wash

We clean your ride

Get back on the road looking as good as new. With every service, your vehicle will get a final check and complimentary carwash from our quality assurance team.

A Gateway Auto service technician smiling, standing under a car on a lift

Drive with peace of mind

We stand by our work. Your satisfaction is guaranteed with our 24 month, 24,000 mile nationwide warranty and flexible, interest free financing.

All your automotive needs under one roof

Gateway Auto offers service, collision, fleet and quality vehicle sales under the same trusted brand to ensure you stay on the road with a team by your side.

After their first visit, our average customer has been returning to Gateway Auto for more than 10 years

Don't just take our word for it, check out our reviews and see what our customers have to say about the Gateway Auto experience.

Over 400+ 5 Star Reviews
More than 400 customer-submitted 5-star reviews
"Top notch shop and staff, willing to go the extra mile and definitely have your best interests in mind. Would highly recommend trying their shops out."

Scott Hiatt

Service Center

"Awesome staff! Awesome service! Even avoided extra cost and saved me lots of $$$ thank you so much! Will definitely recommend you guys!"

Adam Walke

Service Center

"Best auto shop in Nebraska!!! Women- if you have auto shop anxiety for not being taken seriously or fear of overcharging, go here. These guys are the real deal. Professional, down to earth, and great prices."

Rochelle Landreth

Service Center

"For people that are anxious about getting their vehicles serviced, Gateway is the antidote. Clear and accurate information about what you need done and quality work at fair prices. Dealership level service, environment and professionalism. A ray of sunshine in an industry that can be cloudy."

Jeff Chase

Service Center

Who is Gateway Auto?

We know it's more than taking care of cars, it's taking care of the drivers too

Our Purpose

To enable, enhance, and protect our community's freedom of mobility.

Unlike big shops, we know our customers aren't just numbers. Your vehicle is at the foundation of you and your family’s daily life. With this in mind, Gateway works to give you individualized solutions that restore your freedom of mobility as soon as possible.

A silver pickup truck parked on the side of a winding road, overlooking scenic mountains and forest under a blue sky with fluffy clouds.
Our Values

Driven by people

Gateway is driven by you, the customer, and all the relationships we’ve built in the over 20 years since opening. We take pride in our mission to provide our community with all aspects of automotive care through passion, experience, quality and respect.

Nationally recognized

We're honored every time we receive a new award, from local to nationwide certifications. Our commitment to quality has earned us recognition as one of Omaha's best.

All-in-one

Gateway Auto is unique in that we give you the convenience of receiving mechanical or collision repair and purchasing a quality used vehicle all from the same, trusted Gateway family.

How can we help?

Gateway Auto offers service, collision, fleet and quality vehicle sales under the same trusted brand to ensure you stay on the road with a team by your side.

An exterior photo of the Gateway Auto Service and Collision Center parking lot and front entrance

Frequently asked questions

If it's a car, we'll fix it. If it's a question, we'll answer it.

What makes Gateway Auto unique?

Gateway Auto is unique in that we give you the convenience of receiving mechanical or collision repair and purchasing a quality used vehicle all from the same, trusted Gateway family.

Do I need to make an appointment for service?

We always recommend making an appointment. While we do our best to accommodate every situation, we prioritize vehicles with appointments in an effort to be fair and efficient for customers. So, the best practice is to give our team a call or schedule online!

When can I drop my vehicle off?

We have a 24/7 hour drop-box at the front of our building where your keys and information will be safely stored. You may also have your vehicle towed to our location at anytime and we will handle the rest!

Are you a full service auto repair shop?

Yes, we do it all! From routine maintenance like oil changes to complex diagnostics and repairs, our master technicians are capable and eager to find a solution and get you back on the road.

Do you offer towing services if my vehicle can't be driven?

We work with Arrow Towing in Omaha to get you and your vehicle safely transported to where it needs to go. You can reach Arrow Towing at (402) 553-1700. Simply let them know which Gateway location you need transported to, and we'll take it from there. Arrow has been a reliable and great towing company to work with.

Do you offer roadside assistance?

While we don't offer general mobile roadside assistance, you're covered with 24 months of emergency nationwide roadside assistance (including towing, jumpstarts, flats, fuel and lockouts) as a part of your service warranty when you receive service at a Gateway Auto repair service center.

Still have questions?

Our friendly team of experts is happy to help.